Frequently Asked Questions
Everything you need to know about your Boone Mountain Sports experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their gear sooner.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain high-performance technical gear must be in its original packaging.
How do I determine the right size for my outdoor apparel?
Each product page features a detailed size guide. Since mountain sports gear often requires layering, we recommend checking the specific brand measurements or contacting our fit experts for personalized advice.
Do you offer international shipping?
Yes, Boone Mountain Sports ships to select international destinations. Shipping costs and delivery times vary by country and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.